The Carlton Hotel
Frequently Asked Questions
The Carlton Hotel
FAQs
Have questions about the The Carlton? We’ve included a list of our most frequently asked questions. If you still can’t find the answer you’re looking for, no matter what the question, please contact us anytime and one of our team members will help you out.
Check-in is at 4:00 pm and check-out is at 11:00 am.
The Carlton Hotel is a smoke-free establishment.
Wireless internet access is available throughout the hotel and in all guest rooms complimentary.
Our onsite fitness center is open 24 hours a day.
We do not offer room service, but our on-site café, The Back Porch Bakery & Café, can prepare food to-go. There are also a number of local restaurants who can deliver to the hotel.
No, we do not have a pool at the hotel.
The Carlton Hotel does not have a spa however our helpful front desk staff can point you toward a recommended nearby spa.
Yes, there is a dedicated parking lot across the street from the hotel as well as free street parking surrounding our hotel.
All guests must present a valid government-issued identification at the time of check-in.
Yes, we have some connecting rooms at the hotel. You may make a request for connecting rooms when you reserve your rooms.
Please note, they are subject to availability and not guaranteed but we will do our best to accommodate.
Yes, we offer a number of accessible guest rooms at The Carlton Hotel. Please call the front desk at (805)-461-5100 to reserve an accessible room.
Yes, we are a dog-friendly hotel and offer designated dog-friendly rooms. We can not accept any other type of pets or animals. There is a $35.00 charge per dog, per day, with a 2-pet maximum for each room. Please note that dogs cannot be left unattended at the hotel. Dogs must be leashed or in a carrier at all times while outside of your room. Please call reservations at (805) 461-5100 so that a dog-friendly room can be assigned to you.